Refund Policy
At Prist Mows, we want you to be completely satisfied with your purchase. If for any reason you are not happy with your product, please review our refund policy below.
Returns
- We accept returns within 30 days of purchase. To be eligible for a return, your item must be unused, in its original packaging, and in the same condition that you received it.
- To initiate a return, please contact our customer support team at contact@pristmows.shop with your order details. We will guide you through the return process.
Non-Returnable Items
Some items are non-returnable, including:
- Products that have been used or assembled.
- Items marked as final sale or clearance.
- Gift cards or downloadable products.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- If your return is approved, a refund will be processed to your original payment method within 7-10 business days.
- Please note that shipping costs are non-refundable. If you received free shipping and return the product, the cost of shipping will be deducted from your refund.
Exchanges
- If you wish to exchange an item for a different model or size, please contact our customer support team. Exchanges are subject to availability and may incur additional shipping fees.
Damaged or Defective Items
- If your item arrives damaged or defective, please contact us immediately with photos of the damage or defect, and we will arrange for a replacement or refund.
- We will cover the cost of return shipping for damaged or defective items.
How to Return Your Product
- Please contact our customer service team at contact@pristmows.shop to request a return authorization.
- Securely package the item in its original packaging (if possible) and ship it to the address provided by our customer service team.
Contact Us
If you have any questions or need assistance with a return, refund, or exchange, please reach out to us at contact@pristmows.shop.
Our Contact Information:
- Phone: +1 (989) 394-3894
- Email: contact@pristmows.shop
- Physical Address: 4448 M-30, Beaverton, MI 48612, United States